Thill Inc. is a top 3PL fulfillment company with over 50+ years of experience, multiple fulfillment centers located across the United States. Recognized as an industry leading eCommerce Fulfillment Company, Thill Inc. is one of the most experienced order fulfillment companies in the United States.
At a high level, we work with startups, mid-tier web marketers and well established direct to consumer brands as clients. While most of the established brands we work with are well aware how order fulfillment works, we also recognize that some startups and mid-tier web markets may be asking, “What is order fulfillment?” If that is you, we’d be more than happy to provide an executive summary to assist.
The Thill team, believes that order fulfillment is more than just putting an item in a box and slapping a shipping label on an order! To us, order fulfillment is truly an art, hence our tagline “The Art of Fulfillment!” While the steps themselves can be defined as the process of steps that occur directly after an order is placed, it’s truly more complex than just that. To be more specific, it includes receiving, inventory management & storage, order processing, packing (kitting) and shipping an order to the end customer.
A fulfillment service is defined as a third-party company that provides these order fulfillment steps on behalf of another party, such as eCommerce marketers, direct response marketers and subscription box sellers.
In today’s marketplace, order fulfillment and fulfillment services can apply to a wide range of orders, from small/mid-tier/large direct-to-consume (D2C) orders, to business-to-business (B2B) orders.
Since our primary focus is serving clients as an eCommerce fulfillment company, we’re going to take this opportunity to specifically talk about order fulfillment as it relates to the internet and eCommerce transactions. Due to that, we’ll be discussing the specific steps that are involved in receiving, inventory management & storage, order processing, packing (kitting) and shipping online orders to customers at their residence.
To help you better understand exactly what eCommerce order fulfillment is, let’s break down the core steps involved in the order fulfillment process. As we discussed above, they are;
*Receiving
*Inventory Management & Storage
*Order Processing
*Packing (kitting)
*Shipping